Buyer's guide · CRM automation
The best CRM automation software in India, for teams that sell on WhatsApp
In India most leads now arrive and close on WhatsApp, so the best CRM automation tool keeps the chat, the customer record and the follow-up in one place. MotherBot combines a shared WhatsApp inbox, deal pipelines, automatic follow-ups, quotations and GST invoices, and syncs both ways with Zoho, HubSpot, Salesforce and LeadSquared if you already use one of them.
Updated 27 October 2026. Competitor prices quoted from each vendor’s own pricing page, checked 3 September 2026.
At a glance
The short version. Every row links to the detail below.
| Tool | Best for | Starts at | Free plan |
|---|---|---|---|
1. MotherBot | WhatsApp-first sales with quotes and invoices | ₹0 · Free Forever | Yes |
2. Interakt | A separate sales CRM next to WhatsApp | ₹0 · Starter | Yes |
3. respond.io | Lifecycle stages across many channels | $79/mo · Starter | No |
4. Gallabox | AI lead qualification | ₹2,399/mo · Basic | No |
5. DoubleTick | Field sales teams on mobile | On request · All plans | Not published |
6. AiSensy | Basic WhatsApp CRM on a budget | ₹0 · Free Forever | Yes |
We make MotherBot, so it’s first on our own list — read it knowing that. To keep it fair, every competitor figure is quoted from that company’s own page, “Not published” means they don’t say (not that they can’t), and each card names where the tool is weaker, ours included.
What to look for
01
Leads captured on their own
From your website, Facebook and Instagram ads, Google Sheets and lead portals — straight into the CRM with nobody copying them across.
02
Follow-ups that send themselves
A lead who goes quiet should get a reminder, and the salesperson should get a nudge, without anyone remembering to do it.
03
The chat on the customer record
Everything said on WhatsApp should sit on the contact, so whoever picks up the lead sees the whole story.
04
Quotes and invoices from the same place
In India that means GST. Sending the quote in the chat and seeing when it's opened shortens the sale.
05
It works with the CRM you already have
If the company runs on Zoho, HubSpot or Salesforce, the WhatsApp tool should sync with it, not replace it.
The list
1. MotherBot
Ten channels, one inbox, built in India
Best for: WhatsApp-first sales with quotes and invoices
Shared inbox, deal pipelines, automatic follow-ups, branded quotations with approval, GST invoices and recorded calls with AI notes, all on one contact record. Leads from IndiaMART, 99acres, MagicBricks, Housing and NoBroker land in MotherBot and get an automatic WhatsApp reply. Two-way sync with Zoho, HubSpot, Salesforce and LeadSquared starts on paid plans.
- Free Forever
- ₹0
- Spark
- ₹2,499/mo
- Growth
- ₹4,499/mo
- Infinity
- ₹6,499/mo
Monthly prices, plus GST. No card for the free plan; nothing expires.
See all plans2. Interakt
Unlimited agents, WhatsApp-led
Best for: A separate sales CRM next to WhatsApp
Sells a separate Sales CRM plan with pipelines and automatic lead assignment, alongside its WhatsApp plans. Mostly WhatsApp and Instagram.
- Starter
- ₹0
- Growth
- ₹2,799/mo
- Advanced
- ₹3,799/mo
From Interakt's own pricing page, plus taxes. WhatsApp's own per-message charges are separate on both platforms.
MotherBot vs Interakt3. respond.io
Global multi-channel inbox
Best for: Lifecycle stages across many channels
Up to 20 lifecycle stages on every contact and strong workflows. Priced in dollars, with workflows from its second plan.
- Starter
- $79/mo
- Growth
- $159/mo
- Advanced
- $279/mo
From respond.io's own pricing page, annual billing. Contact overage $12 per 100 on Growth, $15 per 100 on Advanced; AI credits $15 per 1,000.
MotherBot vs respond.io4. Gallabox
Well documented, steep seat ladder
Best for: AI lead qualification
AI qualifies and follows up leads as a plan feature. The entry plan is capped at three users.
- Basic
- ₹2,399/mo
- Essential
- ₹5,599/mo
- Advanced
- ₹13,599/mo
From Gallabox's own pricing page at annual billing; quarterly rates in brackets. Meta's charges are separate on both platforms.
MotherBot vs Gallabox5. DoubleTick
Sales-led, price on request
Best for: Field sales teams on mobile
Marketed at sales teams who live on their phones. No published prices.
- All plans
- On request
DoubleTick publishes no pricing page, so there is nothing to quote. We have deliberately left this blank rather than repeat a third-party estimate — every other figure on this site comes from the vendor's own page and this one would not.
MotherBot vs DoubleTick6. AiSensy
Cheapest entry, AI sold separately
Best for: Basic WhatsApp CRM on a budget
A low paid starting price with five agents. CRM depth is lighter, and chatbots are an add-on.
- Free Forever
- ₹0
- Basic
- ₹1,500/mo
- Pro
- ₹3,200/mo
From AiSensy's own pricing and help-centre pages. Excludes GST. WhatsApp's own per-message charges are separate on both platforms.
MotherBot vs AiSensy
Already using Zoho, HubSpot or Salesforce?
Keep it. Most growing companies don't need a second CRM — they need WhatsApp inside the one they have. MotherBot connects to Zoho CRM, HubSpot, Salesforce and LeadSquared in both directions: contacts and leads come across, and MotherBot workflows can create or update records in your CRM as conversations happen.
If you don't have a CRM yet, start with MotherBot's own contacts, segments and deal pipelines. They cover what most small and mid-sized Indian sales teams use, and you can connect a bigger CRM later without losing anything.
Questions people ask
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