Feature deep dive
Live Chat
Seamless bot-to-human handoff with a full team inbox and conversation history
- Steps to set up
- 6
- Features included
- 10+
- Industries served
- 6+
- Common use cases
- 6+
Step by step
What setting this up actually looks like
Pick any step — the dashboard preview beside it updates to match.
MotherBot — Live Chat
All
Mine
Bot
Search
Priya K.Bot
Need help with order
Rahul M.You
Refund query
Sneha P.Queued
Plan inquiry
Arjun V.Bot
Payment issue
R
Rahul M.
+91 98765 43210
Hi, I need help with my refund
Checking your order details... 🔍
Found it! Order #4521 — ₹2,499
Step 1 of 6 — All conversations in one inbox
What's included
Everything in the live chat module
All of it on every plan — the plan decides your volume, not your capabilities.
Unified team inbox
Bot-to-human handoff
Agent assignment
Internal notes
Contact history panel
Read receipts control
Away message & OOO
Response time tracking
Multi-WABA support
Mobile-friendly
Common use cases
What teams build with it first
- Customer support escalation
- Sales qualification
- Appointment management
- Complaint resolution
- Lead nurturing
- Post-purchase support
Best suited for
Where this earns its keep
- E-Commerce support
- Healthcare consultation
- Financial services
- Logistics
- SaaS customer success
- Education counselling
Ready to set this up?
Start free and have your first live chatlive the same day. We’ll walk you through it on the setup call.
Keep reading
Explore the other modules
Every part of MotherBot works off the same contacts, the same inbox and the same numbers.