Feature Deep Dive

Live Chat

Seamless bot-to-human handoff with a full team inbox and conversation history

Steps to set up

10+

Key features

Industries served

Use cases

Step-by-step walkthrough

Click any step — the dashboard preview updates live to match

All conversations in one inbox

Every WhatsApp message from every contact lands in the unified Live Chat inbox. Filter by status — open, assigned, resolved. No messages fall through the cracks.

Bot handles conversations 24/7

Smart human handoff

Full conversation history & profile

Assign & collaborate

Resolve & close with insight

MotherBot — Live Chat

All

Mine

Bot

Priya K.Bot

Need help with order

Rahul M.You

Refund query

Sneha P.Queued

Plan inquiry

Arjun V.Bot

Payment issue

Rahul M.

+91 98765 43210

Hi, I need help with my refund

Checking your order details... 🔍

Found it! Order #4521 — ₹2,499

Step 1 of 6 — All conversations in one inbox

Everything included

All features available in the Live Chat module

Unified team inbox

Bot-to-human handoff

Agent assignment

Internal notes

Contact history panel

Read receipts control

Away message & OOO

Response time tracking

Multi-WABA support

Mobile-friendly

Common use cases

Customer support escalation

Sales qualification

Appointment management

Complaint resolution

Lead nurturing

Post-purchase support

Best suited for

E-Commerce supportHealthcare consultationFinancial servicesLogisticsSaaS customer successEducation counselling

Ready to set this up?

Get started free and have your first live chat live in minutes.

Explore more features

Every part of MotherBot works together seamlessly