Modernize Logistics with WhatsApp Tracking
Send real-time shipment updates, handle delivery exceptions, collect POD digitally, and reduce WISMO calls by 80% — all through automated WhatsApp notifications.
SwiftShip
online
WISMO Calls
↓ 80%
First Delivery
93% rate
Problems we solve
Common pain points in Logistics & Delivery that MotherBot eliminates.
WISMO Call Overflow
'Where is my order?' calls flood call centers, increasing costs and wait times.
Failed First Deliveries
Customer not home = failed delivery = re-attempts = higher cost per shipment.
No Exception Communication
Delays and exceptions not communicated proactively cause customer frustration and complaints.
Manual POD Process
Paper-based proof of delivery is slow, error-prone, and hard to dispute.
How it works
Integrate Your TMS
Connect your transport management system via webhook. Every shipment event triggers instant WhatsApp notifications.
Proactive Updates
Auto-send pickup, in-transit, out-for-delivery, and delivered messages. Handle exceptions before customers complain.
Digital POD & Feedback
Collect digital proof of delivery and post-delivery ratings — reduce disputes and build trust.
Everything you need for Logistics
Real-time Tracking Updates
Auto WhatsApp alerts at every milestone: picked up, in-transit, out for delivery, and delivered.
Delivery Exception Alerts
Instantly notify customers of delays, address issues, or weather disruptions — before they call you.
Delivery Rescheduling
Customers can reschedule or redirect to pickup hub via WhatsApp — zero call center involvement.
Digital POD Collection
Delivery agent sends photo confirmation via WhatsApp. Signed POD stored digitally — dispute-proof.
COD Collection Automation
Automated COD payment links sent pre-delivery — reduce cash handling and failed COD attempts.
Delivery Rating Collection
Post-delivery rating collection with smart escalation for negative ratings to operations team.
See it in action
How businesses like yours use MotherBot every day.
Call center receives 2,000 WISMO calls daily — costs spiraling
Proactive WhatsApp updates at every milestone + self-serve 'Where is my order?' chatbot
WISMO call volume dropped 80% in 30 days
30% of deliveries fail first attempt — customer not home
Morning WhatsApp alert with ETA + one-tap reschedule or hub redirect option
First delivery success rate improved from 70% to 93%
COD collections failing — riders carrying cash is risky
Pre-delivery WhatsApp message with UPI payment link — collect before rider arrives
COD fraud eliminated, collections 100% digital
"WISMO calls dropped 80% in month one. Our NPS jumped 22 points. MotherBot saved us ₹40L/year in call center costs."
Karthik Bhat
VP Operations · SwiftShip
Ready to transform your Logistics?
Join thousands of Logistics & Delivery businesses growing with MotherBot. Start your 14-day free trial today.