How long does it take to connect WooCommerce?

About 2 min. You sign in through WooCommerce's own login screen — there are no API keys to copy for this integration — tick what should sync, and it is live. If you would rather not do it alone, we will connect it with you on the free setup call.

Which plan includes the WooCommerce integration?

Growth and above. Integrations are also controlled per team member, so you can let an agent see WooCommerce data beside a chat without letting them create or change records in it. You can disconnect at any time from one screen, and nothing is retained after you do.

Do discount codes created in chat actually work at checkout?

Yes, and this is the part most tools skip. The code is created inside your store through its own API, with your rules and expiry on it — it is a real coupon, not a string typed into a message. That is why cart-recovery conversations here convert instead of ending in 'this code is invalid'.

All integrations

E-commerceGrowth plan and up

WooCommerce + WhatsApp

WhatsApp commerce for WordPress — including the cart Woo won't give you

Connect WooCommerce Ask about setup

One-click sign-inNo API keysDisconnect any time

WooCommerce

MotherBot

Order updates

0
Store Automations: 0
Chatbot Nodes: 2 min
Setup: 0
Kinds of data moving both ways

Both directions

What actually moves

Nothing has to be copied across by hand — in either direction.

Into your WhatsAppFrom WooCommerce

Order updates
Stock levels

Back into WooCommerceFrom your conversations

Cart reminders
Coupon codes

See it happen

WooCommerce and WhatsApp, in one conversation

The chat plays on the left. What MotherBot and your tool did is on the right.

RARajiv Menononline

is the walnut table back in stock?

A WooCommerce shopWhat MotherBot did, meanwhile

The honest comparison

The same week, run twice

Right now

Abandoned carts emailed into a folder nobody opens
'Where is my order?' answered by hand, forty times a day
A discount promised in chat that fails at checkout
Stock questions answered from memory, and sometimes wrong

Recovered carts in the low single digits

With MotherBot

The cart nudge arrives on WhatsApp within the hour
Packed, shipped and delivered post themselves
The coupon is created in your store, so it really works
Live stock read from the store, in the answer

Recovery rates that pay for the whole platform

What it does

Everything the connection handles

Connect with REST API keys — or install the MotherBot WordPress plugin and link your store in one click

Live in-store cart capture through the plugin: WooCommerce has no cart REST API, so this is the only way to reach a shopper who never made it to checkout

Recovers unpaid and failed checkouts with a pay-now link, plus a three-step ladder with single-use coupons bound to the shopper's email

Your own coupons work at checkout: MotherBot creates the same code inside WooCommerce, carrying across your expiry, usage caps, per-customer limit and minimum spend

A unique coupon mints a separate single-use code in WooCommerce for each person you send it to — the only way a one-use-each promise is actually enforceable

Redemptions come back automatically: which order used the code, what that order was worth, and who the shopper was — no reconciliation by hand

Cancel or refund an order and the coupon is released, so a single-use code isn't burned by a sale that never happened

Cash-on-Delivery confirmation with Confirm / Cancel buttons — auto-cancels and tags the order if the shopper never replies

Order confirmed, payment received, payment failed, shipped, out for delivery, delivered, cancelled and refunded — every status, automatically

Growth loop: review requests, cross-sell picks, win-backs, back-in-stock alerts and a welcome message

Quiet hours, per-contact daily caps and opt-out are enforced on every automated send

9 chatbot nodes: Lookup, Order Details, Product, Update Order, Apply Coupon, Abandoned Checkout, Create Coupon, Back in Stock, Give a Coupon

Choose the one WhatsApp number the store sends from, and request Meta approval for all 15 templates in a click

The same 15 store automations as Shopify: cart and unpaid-checkout recovery with live coupons, COD confirmation, and order, payment, shipping, delivery and refund alerts. Your own coupons are created inside WooCommerce so they come off the total at checkout, and every redemption comes back with the order value. Install the MotherBot WordPress plugin and you can even recover carts before they become orders.

In the bot builder

9 new blocks to drag in

They appear the moment it's connected, so your bot can use it mid-conversation.

Customer LookupOrder DetailsProduct SearchUpdate Order StatusApply CouponAbandoned CheckoutCreate CouponBack in StockGive a Coupon

Drag any of these onto a chatbot canvas

Setup

Connecting it, start to finish

Most people are through this in under ten minutes.

What people build

Three things teams set up first

Cart & Checkout Recovery

With the WordPress plugin, a shopper who fills a cart and leaves is reachable on WhatsApp — no order needed. Without it, unpaid and failed checkouts still get a reminder and a pay-now link, escalating to a live coupon.

Questions

About the WooCommerce integration

Both directions. Coming into your conversations from WooCommerce: order updates, stock levels. Going the other way, written into WooCommerce from what happens in chat: cart reminders, coupon codes. Nothing has to be copied across by hand in either direction.

Step-by-step guide

The WooCommerce WhatsApp guide

Order and delivery updates, cash-on-delivery checks and unpaid checkout reminders, step by step.

Read the guide

Also connects

More E-commerce integrations

All integrations

Shopify

Recover carts, confirm COD orders, and keep every shopper posted

HubSpot CRM

Turn WhatsApp conversations into HubSpot deals automatically

Zoho CRM

Supercharge Zoho with WhatsApp's 98% open rate

Get started

Put WooCommerce and WhatsApp on the same page

Integrations come with our paid plans — the pricing page shows which ones each plan includes — and we’ll wire up the first one with you. Any fees WooCommerce charges are billed by WooCommerce, under your account with them.

Start free See pricing