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MotherBot
All integrations
E-commerceE-commerce #1Growth plan and up

Shopify + WhatsApp

Recover carts, confirm COD orders, and keep every shopper posted

One-click sign-inNo API keysDisconnect any time

Shopify

MotherBot

MotherBot

Order updates
0
Store Automations
0
Chatbot Nodes
1-click
Install
0
Kinds of data moving both ways

Both directions

What actually moves

Nothing has to be copied across by hand — in either direction.

Into your WhatsAppFrom Shopify
  • Order updates
  • Stock levels
  • Customer details
Back into ShopifyFrom your conversations
  • Cart reminders
  • Coupon codes

See it happen

Shopify and WhatsApp, in one conversation

The chat plays on the left. What MotherBot and your tool did is on the right.

NENeha Malhotraonline
Neha, you left the linen shirt behind 👕
A Shopify fashion storeWhat MotherBot did, meanwhile
  • Shopify: cart abandoned 20 minutes ago01

The honest comparison

The same week, run twice

Right now
  • Abandoned carts emailed into a folder nobody opens
  • 'Where is my order?' answered by hand, forty times a day
  • A discount promised in chat that fails at checkout
  • Stock questions answered from memory, and sometimes wrong

Recovered carts in the low single digits

With MotherBot
  • The cart nudge arrives on WhatsApp within the hour
  • Packed, shipped and delivered post themselves
  • The coupon is created in your store, so it really works
  • Live stock read from the store, in the answer

Recovery rates that pay for the whole platform

What it does

Everything the connection handles

One-click OAuth install — no API keys to copy, and webhooks register themselves

Abandoned-cart recovery ladder: three configurable touches, each with its own delay, message and optional discount code minted live in Shopify

Your own coupons work at checkout: MotherBot creates the same code inside Shopify, with your expiry, usage caps and minimum-order rules carried across

A unique coupon mints a separate single-use code in Shopify for each person you send it to — the only way a one-use-each promise is actually enforceable

Redemptions come back automatically: which order used the code, what that order was worth, and who the shopper was — no reconciliation by hand

Cancel or refund an order and the coupon is released, so a single-use code isn't burned by a sale that never happened

Cash-on-Delivery confirmation with Confirm / Cancel buttons — auto-cancels and tags the order if the shopper never replies

Order confirmed, payment received, shipped, out for delivery, delivered, cancelled and refunded — every status, automatically

Growth loop: review requests, cross-sell picks, win-backs for lapsed customers, back-in-stock alerts and a welcome message

Quiet hours, per-contact daily caps and opt-out are enforced on every automated send

10 chatbot nodes: Lookup, Order Details, Product, Create Order, Cancel Order, Tag Customer, Abandoned Cart, Discount, Back in Stock, Give a Coupon

Choose the one WhatsApp number the store sends from, and request Meta approval for all 15 templates in a click

Recovery dashboard: carts, recovered revenue, recovery rate — and the reason any message was skipped

Install in one click, then 15 store automations run themselves — abandoned-cart recovery with live discount codes, Cash-on-Delivery confirmation, and order, payment, shipping, delivery and refund updates. Your own coupons are created inside Shopify so they come off the total at checkout, and every redemption comes back with the order value. Plus 10 chatbot nodes for conversational commerce.

In the bot builder

10 new blocks to drag in

They appear the moment it's connected, so your bot can use it mid-conversation.

Customer LookupOrder DetailsProduct SearchCreate OrderCancel OrderTag CustomerAbandoned CartCreate DiscountBack in StockGive a Coupon

Drag any of these onto a chatbot canvas

Setup

Connecting it, start to finish

Most people are through this in under ten minutes.

What people build

Three things teams set up first

Abandoned Cart Recovery

Shopper leaves a full cart → a gentle reminder, then urgency, then a single-use discount code generated live in Shopify. Inside the 24-hour window it goes as free text; outside it, as an approved template — so it always lands.

Questions

About the Shopify integration

Both directions. Coming into your conversations from Shopify: order updates, stock levels, customer details. Going the other way, written into Shopify from what happens in chat: cart reminders, coupon codes. Nothing has to be copied across by hand in either direction.

Get started

Put Shopify and WhatsApp on the same page

Integrations come with our paid plans — the pricing page shows which ones each plan includes — and we’ll wire up the first one with you. Any fees Shopify charges are billed by Shopify, under your account with them.