Growth plan and up
Shopify + WhatsApp
Recover carts, confirm COD orders, and keep every shopper posted
Install in one click, then 15 store automations run themselves — abandoned-cart recovery with live discount codes, Cash-on-Delivery confirmation, and order, payment, shipping, delivery and refund updates. Your own coupons are created inside Shopify so they come off the total at checkout, and every redemption comes back with the order value. Plus 10 chatbot nodes for conversational commerce.
What it does
Everything the Shopify connection handles
One-click OAuth install — no API keys to copy, and webhooks register themselves
Abandoned-cart recovery ladder: three configurable touches, each with its own delay, message and optional discount code minted live in Shopify
Your own coupons work at checkout: MotherBot creates the same code inside Shopify, with your expiry, usage caps and minimum-order rules carried across
A unique coupon mints a separate single-use code in Shopify for each person you send it to — the only way a one-use-each promise is actually enforceable
Redemptions come back automatically: which order used the code, what that order was worth, and who the shopper was — no reconciliation by hand
Cancel or refund an order and the coupon is released, so a single-use code isn't burned by a sale that never happened
Cash-on-Delivery confirmation with Confirm / Cancel buttons — auto-cancels and tags the order if the shopper never replies
Order confirmed, payment received, shipped, out for delivery, delivered, cancelled and refunded — every status, automatically
Growth loop: review requests, cross-sell picks, win-backs for lapsed customers, back-in-stock alerts and a welcome message
Quiet hours, per-contact daily caps and opt-out are enforced on every automated send
10 chatbot nodes: Lookup, Order Details, Product, Create Order, Cancel Order, Tag Customer, Abandoned Cart, Discount, Back in Stock, Give a Coupon
Choose the one WhatsApp number the store sends from, and request Meta approval for all 15 templates in a click
Recovery dashboard: carts, recovered revenue, recovery rate — and the reason any message was skipped
In the chatbot builder
10 nodes you can drag into any flow
These appear in the visual builder the moment the integration is connected — no code, no webhook plumbing.
Setup
How you connect it
Most teams are through this in under ten minutes.
- 1
Install in One Click
Authorize MotherBot from your Shopify admin — OAuth, no API keys. Webhooks for orders, checkouts, fulfilments and refunds register themselves. Pasting an Admin API token still works if you prefer.
- 2
Pick the Store's WhatsApp Number
Meta approves templates against one WhatsApp number, so choose which of yours the store sends from and request approval for all 15 automation templates in a click.
- 3
Turn On the Automations
Enable what you want — cart recovery steps and discounts, COD confirmation, order and delivery alerts, review requests, win-backs — plus quiet hours and daily caps.
- 4
Build Commerce Chatbots
Drop the 10 Shopify nodes into any flow to look up orders, search products, mint discounts, hand out one of your coupons, create orders or take back-in-stock signups.
What people build
Three things teams set up first
Abandoned Cart Recovery
Shopper leaves a full cart → a gentle reminder, then urgency, then a single-use discount code generated live in Shopify. Inside the 24-hour window it goes as free text; outside it, as an approved template — so it always lands.
Coupon Broadcasts That Actually Redeem
Create a coupon once, tick “make it work at my checkout”, and send it to a tag or segment on WhatsApp. Every code is live in Shopify before the message goes out, and the orders it brings in show up against the coupon with their value.
Cash-on-Delivery Confirmation
COD order comes in → the shopper gets Confirm / Cancel buttons on WhatsApp. Unconfirmed orders can auto-cancel before you ship, turning an RTO loss into a cheap cancellation.
Order Status Bot
Customer types 'order status' → the bot looks up their Shopify orders by phone and replies with live status, items and a tracking link.
Win Back Lapsed Customers
A shopper who hasn't ordered in 60 days gets a WhatsApp win-back with a time-limited code — skipped automatically if they've since ordered.
Also connects
More E-commerce integrations
Get started
Put Shopify and WhatsApp on the same page
Fourteen days free with every integration unlocked. We’ll help you connect this one on the setup call.