IntegrationsCRMZoho CRM
Zoho CRM
CRMGrowth Plan

Zoho CRM

Supercharge Zoho with WhatsApp's 98% open rate

Bi-directional sync between Zoho CRM and WhatsApp. Push leads, log activities, update records, and trigger WhatsApp messages from Zoho workflows.

100%

Sync Accuracy

3

Nodes Available

3 min

Setup Time

MotherBot · Integrations
WhatsApp
Zoho CRM
WhatsApp
⬤ syncing
Zoho CRM
Contact synced
just now
Data pushed
2s ago
Webhook received
5s ago
Capabilities

Everything you can do with Zoho CRM + MotherBot

Every feature below becomes an available node in your chatbot builder — drag, drop, connect.

Auto-push new WhatsApp contacts to Zoho CRM as leads

Look up Zoho records by phone in chatbot and live chat

Push conversation summaries as Zoho activities/notes

Update any Zoho field from chatbot-collected variables

3 chatbot nodes: Lookup, Push Lead, Push Contact

Webhook triggers for real-time bidirectional sync

Zoho Marketplace extension — send WhatsApp templates to one contact, selected records, or all Leads/Contacts without leaving Zoho CRM

Real-world automations

Built for real workflows

See how businesses like yours use Zoho CRM + MotherBot to automate the hard parts.

01

Real Estate Lead Capture

Buyer inquires via WhatsApp → instantly created as Zoho Lead with budget, locality, property interest captured by chatbot.

Automations like this take 5 minutes to build

02

Follow-up Automation

Zoho stage changes to 'Follow-up' → MotherBot triggers personalised WhatsApp message automatically.

Automations like this take 5 minutes to build

03

Contact Enrichment

Every live chat creates or updates the Zoho contact with latest conversation data and custom tags.

Automations like this take 5 minutes to build

04

Send WhatsApp Inside Zoho

Install the MotherBot extension from the Zoho Marketplace to send approved WhatsApp templates to a single contact, a selected list, or every Lead — right from the Zoho CRM screen.

Automations like this take 5 minutes to build

Setup guide

Up and running in minutes

Four steps. No developers needed.

1

OAuth Authorization

Connect your Zoho account with one-click OAuth — supports all Zoho data centers (US, EU, IN, AU, JP).

2

Map Fields

Map WhatsApp contact fields to Zoho Lead/Contact fields. Set default module and owner.

3

Add Chatbot Nodes

Use Zoho Lookup or Push nodes in your chatbot flow to read/write records dynamically.

4

Live Chat CRM Panel

Agents see Zoho lead/contact data in sidebar during live chats. One-click sync & push.

5

Install the Zoho Extension

Add the MotherBot extension from the Zoho Marketplace, generate a token in Integrations → Zoho CRM → Extension, and send WhatsApp templates straight from Contact, Lead, and list-view screens.

Chatbot nodes

Powerful chatbot nodes included

Drag these nodes into any chatbot flow — no code required. Connect your Zoho CRM data to WhatsApp conversations in seconds.

Chatbot Builder · Zoho CRM Nodes
1
Lookup Lead / Contact
2
Create / Update Lead
3
Push to CRM
4
Log Activity
5
Get Deal Info

Drag these nodes into any chatbot flow — no code required

Zoho CRM

Start connecting Zoho CRM to WhatsApp today

Free 14-day trial. No credit card required.