SMS · RCS · Email
Reach customers when WhatsApp can't get through
Connect SMS, RCS or email as fallback channels. A message that fails on WhatsApp is automatically re-sent by another channel — the same words, in the same conversation — and the customer's reply lands back in one unified inbox.
5+
Providers
Automatic
Fallback
Unified
Inbox
Everything you can do with SMS · RCS · Email + MotherBot
Every feature below becomes an available node in your chatbot builder — drag, drop, connect.
Automatic fallback: a failed WhatsApp message re-sends by SMS, RCS or email
One provider abstraction — MSG91, Twilio, Gupshup or Karix for SMS/RCS
Email via your own SMTP server, or the platform's email service
Inbound SMS/RCS replies land in the same thread as WhatsApp, channel-tagged
Guarded so bulk campaigns and bad-number rejections never fall back (no spam, no wasted cost)
Never fires twice on the same message — safe under provider webhook retries
Built for real workflows
See how businesses like yours use SMS · RCS · Email + MotherBot to automate the hard parts.
Never miss a reply
A customer's number is briefly unreachable on WhatsApp → your 'your table is ready' message goes out by SMS instead → they still get it in time.
Automations like this take 5 minutes to build
Reach non-WhatsApp customers
Some customers reply best over email. Their email replies show up in the same inbox as everyone else's WhatsApp chats.
Automations like this take 5 minutes to build
Own your deliverability
Connect your own SMTP server so fallback email is sent from your domain, with your DKIM and your reputation — not a shared address.
Automations like this take 5 minutes to build
Up and running in minutes
Four steps. No developers needed.
Connect a provider
Add MSG91, Twilio, Gupshup or Karix for SMS/RCS, or point email at your own SMTP server. One connection per channel.
Pick your fallback
Choose which channel a failed WhatsApp message should fall back to. Off by default — you opt in.
Register the inbound URL
Give your provider the inbound webhook URL so customer replies flow back into your unified inbox.
It just works
From then on, conversational messages that fail on WhatsApp reach the customer another way, automatically — you do nothing.
Works great with
Combine integrations for even more powerful automations.
