How long does it take to connect SMS · RCS · Email?

Usually about five minutes. You sign in through SMS · RCS · Email's own login screen — there are no API keys to copy for this integration — tick what should sync, and it is live. If you would rather not do it alone, we will connect it with you on the free setup call.

Which plan includes the SMS · RCS · Email integration?

Growth and above. Integrations are also controlled per team member, so you can let an agent see SMS · RCS · Email data beside a chat without letting them create or change records in it. You can disconnect at any time from one screen, and nothing is retained after you do.

What happens if WhatsApp cannot deliver?

The same message goes out over SMS, RCS or email automatically, and the reply comes back into the same conversation with a channel tag. One thread, whichever way they answered.

All integrations

ChannelsNewGrowth plan and up

SMS · RCS · Email + WhatsApp

Reach customers when WhatsApp can't get through

Connect SMS · RCS · Email Ask about setup

One-click sign-inNo API keysDisconnect any time

SMS · RCS · Email

MotherBot

Replies on any channel

5+
Providers: Automatic
Fallback: Unified
Inbox: 0
Kinds of data moving both ways

Both directions

What actually moves

Nothing has to be copied across by hand — in either direction.

Into your WhatsAppFrom SMS · RCS · Email

Replies on any channel

Back into SMS · RCS · EmailFrom your conversations

Fallback messages
One conversation

See it happen

SMS · RCS · Email and WhatsApp, in one conversation

The chat plays on the left. What MotherBot and your tool did is on the right.

MAManoj Pillaionline

Manoj, your order is out for delivery.

A brand reaching everybodyWhat MotherBot did, meanwhile

WhatsApp attempted — not registered01

The honest comparison

The same week, run twice

Right now

A message that fails on WhatsApp and simply stops
SMS, email and chat in three unrelated tools
The customer replies on SMS and nobody sees it
No single view of a customer across channels

Undelivered messages you never knew about

With MotherBot

It falls back to SMS, RCS or email automatically
All of them in the same inbox, same contact
The reply comes back into the same thread, tagged
One history, whichever way they answered

Reach that does not depend on one app

What it does

Everything the connection handles

Automatic fallback: a failed WhatsApp message re-sends by SMS, RCS or email

One provider abstraction — MSG91, Twilio, Gupshup or Karix for SMS/RCS

Email via your own SMTP server, or the platform's email service

Inbound SMS/RCS replies land in the same thread as WhatsApp, channel-tagged

Guarded so bulk broadcasts and bad-number rejections never fall back (no spam, no wasted cost)

Never fires twice on the same message — safe under provider webhook retries

Connect SMS, RCS or email as fallback channels. A message that fails on WhatsApp is automatically re-sent by another channel — the same words, in the same conversation — and the customer's reply lands back in one unified inbox.

Setup

Connecting it, start to finish

Most people are through this in under ten minutes.

What people build

Three things teams set up first

Never miss a reply

A customer's number is briefly unreachable on WhatsApp → your 'your table is ready' message goes out by SMS instead → they still get it in time.

Questions

About the SMS · RCS · Email integration

Both directions. Coming into your conversations from SMS · RCS · Email: replies on any channel. Going the other way, written into SMS · RCS · Email from what happens in chat: fallback messages, one conversation. Nothing has to be copied across by hand in either direction.

Also connects

Other integrations

All integrations

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Connect the world's #1 CRM to the world's #1 messaging app

Get started

Put SMS · RCS · Email and WhatsApp on the same page

Free forever, with the integrations unlocked. We’ll wire up the first one with you.

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