Feature deep dive
Team & Staff
Invite agents, assign roles, manage workload and track team performance
- Steps to set up
- 6
- Features included
- 10+
- Industries served
- 6+
- Common use cases
- 6+
Step by step
What setting this up actually looks like
Pick any step — the dashboard preview beside it updates to match.
MotherBot — Staff & Team
Invite Team Members
Email address
sneha@company.com
Role
Admin
Agent
Viewer
Send Invite
Invite email sent with secure setup link
Step 1 of 6 — Invite your team members
What's included
Everything in the team & staff module
All of it on every plan — the plan decides your volume, not your capabilities.
Role-based access (Admin/Agent/Viewer)
Email invitation flow
Auto-assign conversations
Round-robin routing
Per-agent analytics
Online/away status
Working hours configuration
Team grouping
Escalation rules
Activity audit logs
Common use cases
What teams build with it first
- Customer support team
- Sales agent management
- Multi-department routing
- Shift-based coverage
- Remote team management
- Franchise network management
Best suited for
Where this earns its keep
- E-Commerce support
- Healthcare
- Financial services
- SaaS customer success
- Real Estate
- Logistics
Ready to set this up?
Start free and have your first team & stafflive the same day. We’ll walk you through it on the setup call.
Keep reading
Explore the other modules
Every part of MotherBot works off the same contacts, the same inbox and the same numbers.