Track shipments, check courier serviceability and rates, create shipping orders, and send out-for-delivery & delivered alerts to customers — all from WhatsApp chatbot flows.
5
Chatbot Nodes
25+
Courier Partners
2 min
Setup Time
Every feature below becomes an available node in your chatbot builder — drag, drop, connect.
Live shipment tracking by AWB — status, location and ETA into variables
Courier serviceability & cheapest-rate check between two pincodes
Create shipping orders directly from chatbot flows
Auto out-for-delivery and delivered WhatsApp notifications
Cancel orders and look up order status from live chat
5 chatbot nodes: Track Shipment, Check Serviceability, Create Order, Get Order, Cancel Order
Per-account API-user login — no complex OAuth setup
See how businesses like yours use Shiprocket + MotherBot to automate the hard parts.
Customer types 'track my order' → chatbot fetches live Shiprocket status by AWB → replies with current location, status and estimated delivery date.
Automations like this take 5 minutes to build
Before checkout, chatbot checks if the delivery pincode is serviceable and returns the cheapest courier and shipping rate — reducing failed orders.
Automations like this take 5 minutes to build
As shipments move to out-for-delivery and delivered, customers get automatic WhatsApp updates with a tracking link — cutting 'where is my order' queries.
Automations like this take 5 minutes to build
Four steps. No developers needed.
In Shiprocket → Settings → API → Configure, create an API user with its own email and password (separate from your dashboard login).
Enter the API user email and password in MotherBot → Integrations → Shiprocket. We verify and connect instantly — the token auto-refreshes.
Configure your default pickup location, package weight and dimensions, and delivery-update message templates.
Drag the 5 Shiprocket nodes into any chatbot flow to build tracking, serviceability, and order-management automations.
Drag these nodes into any chatbot flow — no code required. Connect your Shiprocket data to WhatsApp conversations in seconds.
Drag these nodes into any chatbot flow — no code required
Combine integrations for even more powerful automations.