CallBix + WhatsApp
SIM call tracking that logs every sales call against the right WhatsApp contact — automatically
Connect with one API key, checked before it's savedDisconnect any time
CallBix
MotherBot
- 0
- Chatbot Nodes
- 0
- Workflow Triggers
- 5 min
- Setup Time
- 0
- Kinds of data moving both ways
Both directions
What actually moves
Nothing has to be copied across by hand — in either direction.
- Logged calls
- Missed calls
- Outcomes and notes
- Call recordings
- Call requests
- Call-list leads
- Team alerts
See it happen
CallBix and WhatsApp, in one conversation
The chat plays on the left. What MotherBot and your tool did is on the right.
- CallBix: missed call logged on Rohit's contact01
The honest comparison
The same week, run twice
- Calls on reps' own phones that nobody else can see
- A missed call that nobody returns until tomorrow
- “Did anyone speak to her?” asked across the office
- Notes from the call typed into the CRM — or not
Leads lost to calls nobody returned
- Every call logged on the customer's record, chats beside it
- A WhatsApp reply goes out the minute a call is missed
- Outcome, notes and who called, one glance away
- Callbacks requested from chat land on the right phone
Every call on the record, every miss followed up
What it does
Everything the connection handles
Automatic call logging from your team's own SIM numbers — the CallBix Android app logs every incoming, outgoing and missed business call
Every call matched to the right contact by phone number, so calls and WhatsApp chats sit on one customer record
Outcome, notes, follow-up date and talk time on each call; recordings play in Live Chat where your CallBix plan and the phone support them
“Ask an agent to call” from Live Chat on web and mobile: their phone rings with a one-tap Call button, and the call comes back logged
4 chatbot blocks — Request a Call, Add to Call List, Last Call, Notify Team — so a bot can promise a callback and mean it
Workflow triggers for a logged call, a missed call, a saved outcome, a new recording and a scheduled follow-up
Missed-call follow-up on autopilot: WhatsApp the customer an approved template the moment a call goes unanswered
Add leads to CallBix call lists for the power dialer, or push alerts with a Call button to the team's phones
Calls arrive by a signed webhook in about two minutes, or by an automatic fetch every five — nothing is lost if one is down
Connect with one CallBix API key. CallBix is a separate per-user subscription, billed by CallBix; calls go over your own mobile plans
Connect CallBix and every call your team makes, receives or misses on their own SIM numbers lands on the matching contact in MotherBot — outcome, notes, follow-up and recording. Ask an agent to call a lead from Live Chat, a chatbot or a workflow, and follow up missed calls on WhatsApp automatically. No new numbers, no per-minute cloud telephony.
In the bot builder
4 new blocks to drag in
They appear the moment it's connected, so your bot can use it mid-conversation.
Drag any of these onto a chatbot canvas
Setup
Connecting it, start to finish
Most people are through this in under ten minutes.
What people build
Three things teams set up first
Missed Call, Answered on WhatsApp
A customer calls while your rep is on another line → CallBix logs the missed call → a workflow sends “Sorry we missed you — reply here or pick a time” on WhatsApp within minutes.
Questions
About the CallBix integration
Get started
Put CallBix and WhatsApp on the same page
Integrations come with our paid plans — the pricing page shows which ones each plan includes — and we’ll wire up the first one with you. Any fees CallBix charges are billed by CallBix, under your account with them.