Growth plan and up
LeadSquared + WhatsApp
Capture, qualify and nurture leads at WhatsApp speed
Bi-directional LeadSquared integration: capture leads from WhatsApp, log activities, create tasks, and score leads — all inside your chatbot flows.
What it does
Everything the LeadSquared connection handles
Find leads in LeadSquared by phone or email from chatbot/live chat
Upsert (create or update) leads with chatbot-captured field values
Log WhatsApp conversations as LeadSquared activities automatically
Create follow-up tasks with due dates on any lead
Score leads based on chatbot interaction depth
5 chatbot nodes: Lookup, Upsert, Log Activity, Create Task, Score
Supports US, India (in21), and Singapore (sg21) data centers
In the chatbot builder
5 nodes you can drag into any flow
These appear in the visual builder the moment the integration is connected — no code, no webhook plumbing.
Setup
How you connect it
Most teams are through this in under ten minutes.
- 1
Enter API Credentials
Add your LeadSquared Access Key and Secret Key. Select your regional data center.
- 2
Configure Defaults
Set default lead source ('WhatsApp'), owner, and activity event type for conversation logging.
- 3
Build Chatbot Flows
Use 5 LeadSquared chatbot nodes to create powerful lead management automations.
- 4
Live Chat Sidebar
Agents see LeadSquared lead details, log activities, and sync contacts directly from the chat panel.
What people build
Three things teams set up first
Education Lead Nurturing
Student inquires via WhatsApp. Bot captures course interest, upserts LeadSquared lead, logs activity, creates counsellor follow-up task.
Healthcare Patient Journey
Symptom chatbot scores patient lead, logs consultation request as activity, books follow-up with specialist.
BFSI Lead Qualification
Financial product chatbot qualifies prospects, scores them by income/investment profile, syncs to LeadSquared for agent follow-up.
Get started
Put LeadSquared and WhatsApp on the same page
Fourteen days free with every integration unlocked. We’ll help you connect this one on the setup call.