Modernize Financial Services with WhatsApp
Automate EMI reminders, KYC collection, loan alerts, and account statements — reduce delinquencies and serve customers instantly without call center queues.
- EMI Reminders
- KYC Collection
- Statement Delivery
- Loan Alerts
- DPDP Consent Ledger
97.2%
Collection Rate
↓ 35%
Delinquency Drop
The current cost
What finance & banking teams lose to manual messaging
High Delinquency Rates
Customers forget payment deadlines, causing late fees, credit score damage, and NPA risks.
Costly Call Centers
Call center operations for reminders and customer queries are expensive and inefficient.
Slow KYC Collection
Physical or email-based KYC delays onboarding, losing customers to faster competitors.
Customer Service Backlog
Basic queries about balance, statements, and interest rates clog up support queues.
Figures are typical results reported by finance & banking customers. Your own numbers will depend on volume, list quality and how much you automate.
Getting started
Three steps to live
We set the playbook up with you — you don't start from an empty account.
- 1
Connect Your Systems
Integrate with your core banking or NBFC software via API. Customer and account data syncs automatically.
- 2
Automate Collections
Configure multi-step EMI reminders (7d, 3d, 1d, day-of) with one-tap payment links for UPI, cards, and net banking.
- 3
Self-Serve Customer Support
Chatbot handles statements, balance enquiries, loan status, and KYC uploads — reducing call center volume by 60%.
The playbook
What we build for finance & banking
Configured and ready on day one, then tuned to how you actually work.
Smart EMI Reminders
Multi-step payment reminders with instant UPI and card payment links. Stops chasing defaulters.
Digital KYC Collection
Collect Aadhaar, PAN, selfie, and documents via WhatsApp — faster onboarding, higher completion rates.
Statement on Demand
Customers request account statements, loan schedules, and balance info via WhatsApp — zero agent involvement.
Fraud Alerts
Instant transaction alerts and suspicious activity notifications keep customers informed and accounts secure.
Loan Status Updates
Real-time loan application status, disbursement alerts, and EMI schedule delivery on WhatsApp.
Upsell & Cross-sell
Target loan or insurance upsells to eligible customers based on account data — personalized and timely.
In practice
Three situations you'll recognise
The situation
EMI due date passes — borrower didn't pay, team scrambles to call
What MotherBot does
7-day reminder → 3-day → day-of → overdue, each with payment link — auto escalation to agent after day 3
The result
Delinquency rate dropped 35% in first quarter
The situation
Customer calls to ask account balance — 5 min wait time
What MotherBot does
WhatsApp chatbot delivers balance, last 5 transactions, and mini-statement in <10 seconds
The result
Call center volume down 60%
The situation
KYC documents collected via branch visit — 3-day delay
What MotherBot does
Digital KYC via WhatsApp: upload Aadhaar, PAN, selfie in 2 minutes from anywhere
The result
Onboarding time cut from 3 days to 4 hours
“EMI collection efficiency hit 97.2%. Our call center costs dropped by half. MotherBot is core infrastructure now.”
Get started
Run the finance playbook on your own number
Fourteen days free, every feature unlocked, and we’ll configure the flows on this page with you before you decide anything.