Modernize Financial Services with WhatsApp
Automate EMI reminders, KYC collection, loan alerts, and account statements — reduce delinquencies and serve customers instantly without call center queues.
FinEdge Bank
online
Collection Rate
97.2%
Delinquency Drop
↓ 35%
Problems we solve
Common pain points in Finance & Banking that MotherBot eliminates.
High Delinquency Rates
Customers forget payment deadlines, causing late fees, credit score damage, and NPA risks.
Costly Call Centers
Call center operations for reminders and customer queries are expensive and inefficient.
Slow KYC Collection
Physical or email-based KYC delays onboarding, losing customers to faster competitors.
Customer Service Backlog
Basic queries about balance, statements, and interest rates clog up support queues.
How it works
Connect Your Systems
Integrate with your core banking or NBFC software via API. Customer and account data syncs automatically.
Automate Collections
Configure multi-step EMI reminders (7d, 3d, 1d, day-of) with one-tap payment links for UPI, cards, and net banking.
Self-Serve Customer Support
Chatbot handles statements, balance enquiries, loan status, and KYC uploads — reducing call center volume by 60%.
Everything you need for Finance
Smart EMI Reminders
Multi-step payment reminders with instant UPI and card payment links. Stops chasing defaulters.
Digital KYC Collection
Collect Aadhaar, PAN, selfie, and documents via WhatsApp — faster onboarding, higher completion rates.
Statement on Demand
Customers request account statements, loan schedules, and balance info via WhatsApp — zero agent involvement.
Fraud Alerts
Instant transaction alerts and suspicious activity notifications keep customers informed and accounts secure.
Loan Status Updates
Real-time loan application status, disbursement alerts, and EMI schedule delivery on WhatsApp.
Upsell & Cross-sell
Target loan or insurance upsells to eligible customers based on account data — personalized and timely.
See it in action
How businesses like yours use MotherBot every day.
EMI due date passes — borrower didn't pay, team scrambles to call
7-day reminder → 3-day → day-of → overdue, each with payment link — auto escalation to agent after day 3
Delinquency rate dropped 35% in first quarter
Customer calls to ask account balance — 5 min wait time
WhatsApp chatbot delivers balance, last 5 transactions, and mini-statement in <10 seconds
Call center volume down 60%
KYC documents collected via branch visit — 3-day delay
Digital KYC via WhatsApp: upload Aadhaar, PAN, selfie in 2 minutes from anywhere
Onboarding time cut from 3 days to 4 hours
"EMI collection efficiency hit 97.2%. Our call center costs dropped by half. MotherBot is core infrastructure now."
Sanjay Gupta
CTO · FinEdge NBFC
Ready to transform your Finance?
Join thousands of Finance & Banking businesses growing with MotherBot. Start your 14-day free trial today.