How long does it take to connect Bitly?

About 1 min. You generate an access token in Bitly and paste it in — we check it with Bitly before saving it, so you find out there and then if it is wrong. tick what should sync, and it is live. If you would rather not do it alone, we will connect it with you on the free setup call.

Which plan includes the Bitly integration?

Growth and above. Integrations are also controlled per team member, so you can let an agent see Bitly data beside a chat without letting them create or change records in it. You can disconnect at any time from one screen, and nothing is retained after you do.

Does it work both ways?

Yes. Changes made in the tool reach your conversations, and what happens in a conversation is written back — so neither side ever holds a stale version of the truth.

All integrations

ProductivityGrowth plan and up

Bitly + WhatsApp

Every link you send, shortened and branded — automatically

Connect Bitly Ask about setup

One-click sign-inNo API keysDisconnect any time

Bitly

MotherBot

Click counts

0
Channels Covered: 0
Surfaces: 1 min
Setup Time: 0
Kinds of data moving both ways

Both directions

What actually moves

Nothing has to be copied across by hand — in either direction.

Into your WhatsAppFrom Bitly

Click counts

Back into BitlyFrom your conversations

Every link you send

See it happen

Bitly and WhatsApp, in one conversation

The chat plays on the left. What MotherBot and your tool did is on the right.

SUSunita Krishnanonline

can I get a call with someone this week

A team running on BitlyWhat MotherBot did, meanwhile

The honest comparison

The same week, run twice

Right now

Copying data between a spreadsheet and a chat window
A booking made in one place and messaged from another
Reminders that depend on somebody remembering
Your team's tools and your customers' channel, unconnected

Hours a week of moving data by hand

With MotherBot

The row and the message are the same event
Booked, confirmed and reminded, in one flow
Scheduled once, and it happens without you
The tool your team uses, speaking to WhatsApp

Work that happens whether you remember it or not

What it does

Everything the connection handles

Auto-detects the links in a message and replaces them as it sends

Works on WhatsApp, SMS, RCS, email, Telegram, LINE, Viber, Messenger, Instagram and website chat

Covers Live Chat, broadcasts, drips, chatbots, workflows, scheduled messages and the API

Media captions and button links included, not just the message body

Your own branded short domain, if you have one set up in Bitly

The same URL is never shortened twice — one broadcast is one Bitly link, not one per recipient

Optional UTM tagging, added to the destination before shortening

Rules for what to leave alone: minimum length, per-message cap, and website allow / block lists

Connect your own Bitly account and MotherBot rewrites the web addresses in your messages as they go out — in Live Chat, broadcasts, drips, chatbot flows, workflows and API sends, on every channel. The same link is never shortened twice, so one broadcast costs one Bitly link and all of its clicks are counted together.

Setup

Connecting it, start to finish

Most people are through this in under ten minutes.

What people build

Three things teams set up first

SMS That Costs Less

An SMS is billed in 160-character segments and a long link can be half of one. Shortening every link in a text campaign cuts segments — and the saving lands on every recipient.

Questions

About the Bitly integration

Both directions. Coming into your conversations from Bitly: click counts. Going the other way, written into Bitly from what happens in chat: every link you send. Nothing has to be copied across by hand in either direction.

Also connects

More Productivity integrations

All integrations

Google Workspace

Your WhatsApp CRM, supercharged with Google's power

Zoom Meetings

Schedule and launch Zoom meetings inside WhatsApp — zero friction

Slack

Get WhatsApp alerts in Slack — where your team already lives

Get started

Put Bitly and WhatsApp on the same page

Free forever, with the integrations unlocked. We’ll wire up the first one with you.

Start free See pricing